Privacy policy.

At Nutrimelab, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us.

1. Who We Are

Nutrimelab
Based in the United Kingdom
Email: hello@nutrimelab.com

We are a health and nutrition education business offering group sessions, personalized support, and educational content.

2. What Information We Collect

We collect and process the following data:

  • Full name

  • Email address

  • Phone number (if provided)

  • Health-related information via questionnaires

  • Website usage data (cookies and analytics)

3. How We Collect Your Information

We collect data when you:

  • Fill out contact forms on our website

  • Sign up through Facebook lead ads

  • Subscribe to our newsletter

  • Enroll in programs or sessions through sign-up forms

  • Answer health questionnaires using third-party tools

4. How We Use Your Information

We use your personal data to:

  • Send reminders for sessions or programs

  • Communicate newsletters and updates (with your consent)

  • Provide personalized nutrition-related support

  • Track marketing and website performance via analytics

5. Legal Basis for Processing

We process your data based on the following legal grounds under GDPR:

  • Consent – When you voluntarily provide data via forms or opt-ins

  • Contract – When necessary to deliver a service you've signed up for

  • Legitimate Interests – For analytics, security, and service improvement

6. Sharing Your Data

We only share your data with trusted third parties necessary to provide our services:

  • Reveal My Food – for collecting health-related questionnaire data

  • Mailchimp / ConvertKit / Flodesk – for managing newsletters

  • Facebook Ads – for lead generation and retargeting

  • Zoom – for hosting virtual sessions

  • Stripe / PayPal – for processing payments

All third parties are GDPR-compliant and act as data processors under our instruction.

7. Data Retention

We retain your personal data until you request deletion or for as long as necessary to provide our services. You may request deletion at any time.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)

To exercise your rights, contact us at hello@nutrimelab.com.

9. Cookies and Tracking

Our website uses cookies and third-party analytics tools to improve performance and user experience. You can adjust your browser settings to block cookies, though this may affect functionality.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this policy or how we handle your data, contact:
Email: hello@nutrimelab.com